Professional Training

CompTIA A+

CompTIA A+ is obtained by passing two exams which are Core1(220-1101) and Core2(220-1101). This certification validates skills needed for entry-level IT jobs.

This course will cover PC repairs, Networking, Operating systems, Mobile devices, Security, and Troubleshooting.

CompTIA A+ Core1-220-1101

Curriculum

Domain 1— MOBILE DEVICES. (15%)

• Hardware/device replacement.
• Physical privacy and security components
• Types of display components of mobile devices
• Configuring accessories and ports of mobile devices
• Configure basic mobile device network connectivity and application support.

Domain 2—NETWORKING (20%)

• TCP & UDP ports and purposes
• Network Hardware
• Wireless network protocols
• Services provided by network host.
• Install and configure basic wired and wireless SOHO networks
• Network configuration concepts
• Network types and features
• Network tools

Domain 3—HARDWARE (25%)

• Cable types, connectors, features, and purposes
• Ram
• Storage devices
• Install and configure motherboards, CPU, and add-on cards
• Installation and replacement of appropriate power supply
• Deploy and configure multifunction devices/printer and settings
• Install and replace printer consumables

Domain 5—VIRTUALIZATION AND CLOUD (11%)

• Cloud computing concepts
• Client-side virtualization

Domain 6—HARDWARE AND NETWORK TROUBLESHOOTING (29%)

• Methodology to resolve problems
• Troubleshooting problems related to motherboards, RAM, CPU, and power
• Troubleshooting and diagnosing problems with storage drives and RAID arrays
• Troubleshooting video, projector, and display issues
• Troubleshooting common issues with mobile devices
• Troubleshooting printer issues
• Troubleshooting wire and wireless network

CompTIA A+ Core2(220-1102)

This certification validates the skills needed for entry-level IT jobs. It deals with PC repairs, troubleshooting, and installation of software and hardware. Also, expose the students to the necessary needed to set up a SOHO network.

Curriculum

Domain 1— OPERATING SYSTEM. (31%)

• Basic features of Microsoft windows editions
• Microsoft command line tools
• Use features and tools for the Microsoft windows 10 operating system.
• Microsoft Windows 10 control panel utility features
• Windows settings
• Configure Microsoft Windows networking features for clients/desktop
• Application installation and configuration concepts
• OS types and purposes
• OS installation and upgrade in a diverse OS environment
• Common features and tools of macOS/desktop OS
• Common features and tools of the Linux client/desktop OS

Domain 2—SECURITY (25%)

• Security measures and their purposes
• Wireless security protocols and authentication methods
• Detect, remove, and prevent malware using the appropriate tools and methods.
• Social engineering attacks threats and vulnerabilities
• Configure basic security settings in Microsoft Windows OS
• Configure a workstation to meet the best practice for security
• Methods to configure workstations and embedded devices
• Common data destruction and disposal methods
• Configure security settings on SOHO wireless and wired networks.
• Install and configure browsers and relevant security settings

Domain 3—SOFTWARE TROUBLESHOOTING (22%)

• Troubleshooting common windows OS problems
• Troubleshooting common PC security issues
• Best practice procedure for malware removal
• Troubleshoot common mobile OS and application security issues

Domain 5—OPERATIONAL PROCEDURE (22%)

• Implementing best practices associated with documentation and support system information management.
• Explain basic change-management best practices.
• Implement workstation backup and recovery methods
• Common safety procedures
• Environmental impact and local environmental controls
• Importance of prohibited content/activity and privacy, licensing, and policy concepts
• Proper communication techniques and professionalism
• Identifying basic scripting
• Use remote access technologies.

Who should learn CompTIA A+?

• IT Support Specialist
• Helpdesk Technician
• Field Technician
• Tier I Support Specialist
• Desktop Support Specialist
• Associate Network Engineer
• System Support Technician
• Junior System Administrator

What will I be able to do at the end of the training?

• Operating system installation and configuration
• Software troubleshooting
• Network connection and troubleshooting
• Installation and configuration of laptop and other mobile devices.
• Virtualization and cloud computing
• Identification and protection against security vulnerabilities for devices and network connection